Brussels, 2024-03-30 — WhizzBang, the leading European network dedicated to consumer and data protection for expatriates, commends Luxembourg’s proactive steps toward enhancing consumer rights by introducing a collective redress mechanism. This initiative, discussed during a meeting between Minister for Consumer Protection Martine Hansen and the Union Luxembourgeoise des Consommateurs (ULC) in March 2024, aims to empower consumers to collectively pursue legal action, thereby strengthening their ability to obtain redress in cases of infringement.

The proposed collective redress mechanism is particularly significant for expatriates residing in Luxembourg, as it provides a unified platform to address grievances that may arise from cross-border transactions or services. By facilitating collective legal action, expatriates can more effectively navigate the complexities of consumer protection in a foreign jurisdiction, ensuring their rights are upheld in line with European Union standards.

Iwona Szczeblewski, Chair of WhizzBang AISBL, stated: “The introduction of a collective redress mechanism in Luxembourg represents a pivotal advancement in consumer protection. This initiative not only aligns with the EU’s commitment to safeguarding consumer rights but also provides expatriates with a robust tool to seek justice collectively. We encourage other member states to consider similar measures to harmonize consumer protection across the EU.”

WhizzBang remains dedicated to advocating for policies that promote transparency, fairness, and the seamless operation of the EU single market. We look forward to the successful implementation of Luxembourg’s collective redress mechanism and its positive impact on the expatriate community.